Shipping & Delivery
Every AfterAura piece is made to order and produced through Gelato’s global network, as close to the delivery address as possible. Production begins after payment is confirmed. Estimated delivery times and charges are shown at checkout and may vary by product, destination, customs and local carrier conditions. When your order ships, you’ll receive a confirmation email with tracking information where available. International orders may be subject to local duties or import taxes. If a parcel is delayed, damaged or appears lost, contact support@afteraura.com with your order number.

Returns & Refunds
We offer a 30-day return window from delivery. Items must be unused and returned in their original condition and packaging. To request a return, use the form below and include your order number, the item you wish to return and the reason. If an item arrives damaged, defective or incorrect, contact us promptly and attach clear photos of the product and packaging. Once an approved return is received and inspected, refunds are issued to the original payment method within 7–10 business days.
Contact us
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support@afteraura.com
Within 24 Hours